Service Cloud

Healthcare providers need a reliable, efficient way to manage patient services and device support. Rhythm’s Service Cloud offers an all-in-one platform designed to simplify workflows, enhance connectivity, and ensure seamless patient care through innovative features like remote interrogations and alert triage.

Create more capacity to care

Service Cloud is Rhythm’s comprehensive platform for managing cardiac device services and patient interactions. From onboarding new patients to maintaining device schedules, Service Cloud equips healthcare teams with the tools to provide exceptional care efficiently.

1.2m

Transmissions processed per year

99%

Billing
compliance

100k+

Patients actively monitored

95%+

Device connectivity

Core Capabilities

Remote Interrogations

Conduct device interrogations remotely, minimizing patient travel and clinic visits while ensuring timely data collection and analysis.

Patient Onboarding

Simplify the onboarding process with intuitive tools that ensure smooth and efficient integration of new patients into your care workflows.

Report Uploading

Easily upload and access device reports in a centralized platform, enabling streamlined documentation and quick data retrieval.

Alert Triage

Prioritize and manage alerts effectively with customizable filters, ensuring critical issues receive immediate attention.

Schedule Maintenance

Maintain an up-to-date schedule for device checks and patient follow-ups, optimizing resource allocation and care continuity.

Connectivity Monitoring

Monitor the connectivity status of patient devices in real-time, ensuring uninterrupted data flow and proactive resolution of connectivity issues.

Scripted Report Templates

Tailor your report templates by transmission type to organize information exactly where you need it for clear, efficient reporting.

Dedicated Clinical Team

Consider the Rhythm team an extension of your practice. With a dedicated and experienced clinical and support team, we ensure your patients receive exceptional care every step of the way.

One-Click Signing

Prioritize the reports that matter most without wasting time on one-by-one approvals. With our one-click signing feature, your practice can efficiently process remote transmissions in no time.

Schedule a demo and see how the Rhythm platform can help increase your capacity to care.