Overview

Physicians are facing a challenge in maintaining patient data efficiently, where it requires a lot of staff bandwidth to manage well. The common hurdles associated with CRM are staffing resources, physicians time to review the data, and higher fee-for-service reimbursement. Notably, outsourcing is identified as a potential solution, offering “financial and practical benefits” by onboarding and engaging more patients, ensuring compliance with rules given for each patient based on the clinic’s payer portfolio and location.

Download to learn:

• Why CRM programs face operational and financial challenges.
• Key survey findings from 103 healthcare professionals adapting CRM programs.
• Trends in patient enrolment and predictions for patient engagement in the coming months.
• Learn about transitioning to third-party partners for efficiency and compliance.